{"id":392207,"date":"2023-07-13T08:17:07","date_gmt":"2023-07-13T08:17:07","guid":{"rendered":"https:\/\/careers.tuigroup.com\/?page_id=392207"},"modified":"2023-07-13T08:17:07","modified_gmt":"2023-07-13T08:17:07","slug":"sova-whats-next-congratulations","status":"publish","type":"page","link":"https:\/\/demo-1.carlashub.com\/index.php\/sova-whats-next-congratulations\/","title":{"rendered":"SOVA &#8211; Whats Next \/ Congratulations"},"content":{"rendered":"\n<div class=\"wp-block-tcb-hero-image hero-image-container full-width\"><svg><clipPath id=\"desktop-2560-hero-svg\" clipPathUnits=\"objectBoundingBox\"><path d=\"M0.031,0 L0.969,0 C0.986,0,1,0.024,1,0.053 L1,0.887 L1,0.887 C0.92,0.955,0.659,1,0.5,1 C0.341,1,0.08,0.955,0,0.887 L0,0.053 C0,0.024,0.014,0,0.031,0\"><\/path><\/clipPath><clipPath id=\"desktop-1920-hero-svg\" clipPathUnits=\"objectBoundingBox\"><path d=\"M80,0l1760,0c44.183,0,80,35.817,80,80l0,921.026l0,0c-153.475,76.391,-655.659,126.974,-960,126.974c-304.341,0,-806.525,-50.583,-960,-126.975l0,-921.025c0,-44.183,35.817,-80,80,-80z\"><\/path><\/clipPath><clipPath id=\"desktop-big-hero-svg\" clipPathUnits=\"objectBoundingBox\"><path d=\"M0.056,0 h0.889 c0.031,0,0.056,0.042,0.056,0.095 v0.793 C0.92,0.955,0.659,1,0.5,1 c-0.159,0,-0.42,-0.045,-0.5,-0.113 V0.095 c0,-0.052,0.025,-0.095,0.056,-0.095\"><\/path><\/clipPath><clipPath id=\"desktop-hero-svg\" clipPathUnits=\"objectBoundingBox\"><path d=\"M0.074,0 h0.854 c0.04,0,0.072,0.042,0.072,0.093 V0.887 C0.894,0.955,0.71,1,0.5,1 c-0.21,0,-0.394,-0.045,-0.5,-0.113 V0.095 c0,-0.052,0.033,-0.095,0.074,-0.095\"><\/path><\/clipPath><clipPath id=\"mobile-hero-svg\" clipPathUnits=\"objectBoundingBox\"><path d=\"M0.085,0 H0.915 C0.962,0,1,0.024,1,0.055 V0.949 C0.888,0.983,0.721,1,0.5,1 S0.112,0.983,0,0.949 V0.055 C0,0.024,0.038,0,0.085,0\"><\/path><\/clipPath><\/svg><div class=\"image-1920-470 hero-img\" aria-label=\"\" style=\"background-image: url(https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/MicrosoftTeams-image-87-scaled-e1695203115515.jpg)\" data-image=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/MicrosoftTeams-image-87-scaled-e1695203115515.jpg\"><\/div><div class=\"image-1920-470 hero-mobile-image\" aria-label=\"\" style=\"background-image: url(https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/MicrosoftTeams-image-87-scaled-e1695203115515.jpg)\" data-mobileimage=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/MicrosoftTeams-image-87-scaled-e1695203115515.jpg\"><\/div><div class=\"hero-overlay-wrapper\"><a class=\"no-pointer\" target=\"_self\" rel=\"noopener noreferrer\"><div class=\"hero-overlay\"><h1 class=\"hero-image-headline hero-text\" style=\"color:#fff\">CONGRATULATIONS<\/h1><span class=\"hero-image-text hero-text\" style=\"color:#fff\">What happens next?<\/span><\/div><\/a><\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-shifted-image-text columns-50-50\" style=\"background-color:#fff;margin:0 -5% 0 0\"><a class=\"image-16-9 force-second-col no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/cedricworldwide.jpg\" alt=\"\"\/><\/a><div class=\"centered-text fixed-padding-mobile\" style=\"padding:5%\">\n<p class=\"has-dark-blue-color has-text-color\"><strong>CONGRATULATIONS! <\/strong><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\">You really did a super job throughout the recruiting process. <\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\">Please keep this important overview regarding what happens next.\u00a0 <\/p>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-image-text columns-50-50\" style=\"background-color:#fff;padding:5%\"><a class=\"image-16-9  no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/movingwithmilliie-2.jpg\" alt=\"\"\/><\/a><div class=\"centered-text\">\n<p class=\"has-dark-blue-color has-text-color\">Our <strong>Placement Team\u202f<\/strong>or your local<strong> Destination Team<\/strong> will now contact you by phone or email <strong>within 1 week from today<\/strong>.<strong> <\/strong>You may get a call from an overseas number and please check email junk\/spam folders.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\">They will discuss information such as your destination, more specific local information, your job title and your approximate start date.\u202f\u00a0Alternatively, you may be asked to join our\u00a0<strong>Wait List<\/strong>. <\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\">This is quite normal this far ahead of the season start. As soon as a position comes available, we will get back in touch. We will also keep you regularly updated every 2-3 weeks.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-image-text columns-50-50\" style=\"background-color:#fff;padding:5%\"><a class=\"image-16-9 force-second-col no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/Ulrika-scaled.jpg\" alt=\"\"\/><\/a><div class=\"centered-text\">\n<p class=\"has-dark-blue-color has-text-color\">After this call, you will be asked to reply to a non-contractual email so that\u00a0<strong>Global People Services<\/strong>\u00a0can prepare and send your official offer in writing for you to review and formally accept or decline our offer.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-dark-blue-color has-text-color\" id=\"h-\"> <\/h2>\n\n\n\n<div class=\"wp-block-tcb-image-text columns-50-50\" style=\"background-color:#fff;padding:5%\"><a class=\"image-16-9  no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/tuibluealcudiapins-bamse-e1695203334339.jpg\" alt=\"\"\/><\/a><div class=\"centered-text\">\n<p class=\"has-dark-blue-color has-text-color\">After this call, you will be asked to reply to a non-contractual email so that\u00a0<strong>Global People Services<\/strong>\u00a0can prepare and send your official offer in writing for you to review and formally accept or decline our offer.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-image-text columns-50-50\" style=\"background-color:#fff;padding:5%\"><a class=\"image-16-9 force-second-col no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/Jasmine-Eyres-Group-Pic.jpg\" alt=\"\"\/><\/a><div class=\"centered-text\">\n<p class=\"has-dark-blue-color has-text-color\">If your position requires a visa\/work permit, you will be contacted separately and guided by our friendly experts. This does not apply if you live locally in the destination.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-image-text columns-50-50\" style=\"background-color:#fff;padding:5%\"><a class=\"image-16-9  no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/emmavlister-e1695203563696.jpg\" alt=\"\"\/><\/a><div class=\"centered-text\">\n<p class=\"has-dark-blue-color has-text-color\">Much closer to season start your <strong>Destination Team<\/strong> will also confirm your final start date and book your flight if you do not live locally.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-image-text columns-50-50\" style=\"background-color:#fff;padding:5%\"><a class=\"image-16-9 force-second-col no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2022\/09\/Screenshot-2022-09-15-at-13.08.23-e1663243757826.png\" alt=\"5 Reps stood smiling for the camera with palm trees in the background.\"\/><\/a><div class=\"centered-text\">\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Each team will be happy to assist you through each step above \u2013 please bookmark this page, so you know what to expect at each stage.\u202f\u00a0<br><\/mark>\u00a0<br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">For more specific questions about your destination and position, please hold these until your destination point of contact gets in touch after your placement and contract\/offer letter has been accepted.<\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">We have collected some useful info, contact details and frequently asked questions &amp; answers, which we keep updated accessible via the live secure link below.<\/mark><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-dark-blue-color has-blue-background-color has-text-color has-background\" id=\"h-faq\">FAQ<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"1\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"1\" class=\"dropdown-label\">Can I get a different placement (job role or destination)?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Your role and placement for this season are already confirmed. However, TUI has a wide variety of roles across the globe. Should you wish to investigate possibilities of other roles within TUI you can discuss your suitability during your monthly 1-2-1 with your line manager and they will check with Mobility\/ Placement Team as they would investigate your qualifications, training, and experience before seeing if there is a suitable position available to make the change to.\u00a0<\/mark><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">If it is your first season and you are not happy with your placement, you may contact the placement team here: <a href=\"mailto:tuimm.wfm.placements@tui.com\" target=\"_blank\" rel=\"noreferrer noopener\">tuimm.wfm.placements@tui.com<\/a>.\u00a0\u00a0<\/mark><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Please be aware this may result in you being placed on the waiting list until another placement becomes available.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"2\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"2\" class=\"dropdown-label\">What is the waiting list? <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">If you have been successful after your interview but we do not currently have any suitable positions available, you will be placed on a waiting list. <\/mark><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">The placements team will then contact you when a suitable position becomes available. There are many factors that relate to being placed on the waiting list. For more information, you can contact the placements team here: <a href=\"mailto:tuimm.wfm.placements@tui.com\" target=\"_blank\" rel=\"noreferrer noopener\">tuimm.wfm.placements@tui.com<\/a>.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"3\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"3\" class=\"dropdown-label\">What are my job responsibilities?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">This information can be found in the job description, that is online on our website. <\/mark><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Also, in the Sova platform under the \u201cAbout the Job\u201d tile on your online platform.\u00a0\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"4\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"4\" class=\"dropdown-label\">What is my start date?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Start dates vary from destination to destination, at the start of the season there shall be training.\u00a0 <\/mark><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Start dates will be advised depending on position\/role by the destination when you are contacted by them.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"5\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"5\" class=\"dropdown-label\">Can I change my working dates?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-text-align-left\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Your start date is planned in line with our training to ensure you have all the necessary tools to start your new role. Should you be unable to start on this date please inform the placements team as soon as possible here: <a href=\"mailto:tuimm.wfm.placements@tui.com\" target=\"_blank\" rel=\"noreferrer noopener\">tuimm.wfm.placements@tui.com<\/a>.\u00a0<\/mark><\/p>\n\n\n\n<p class=\"has-text-align-left\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Should you need to leave before your planned finish date, you would need to discuss this with your line manager. Please be aware you may need to be placed in a talent pool if the dates are not in line with the needs of the business.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"6\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"6\" class=\"dropdown-label\">Some information I provided has changed? <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">For example, your availability has changed, or you now have a driving license, or a qualification needed for your role. Please email the placements team here: <a href=\"mailto:tuimm.wfm.placements@tui.com\" target=\"_blank\" rel=\"noreferrer noopener\">tuimm.wfm.placements@tui.com<\/a>\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"7\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"7\" class=\"dropdown-label\">Can I change my personal details?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Yes, you can provide your HR team with the new details at any time during your employment.\u00a0<\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Please note that you will need to give enough notice to the payroll department to process this change before the next payroll cycle if the change is bank related.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"8\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"8\" class=\"dropdown-label\">When will I get my contract?<\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">You will get your contract on your first working day in most destinations some may come later due to contractual obligations.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"9\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"9\" class=\"dropdown-label\">I lost my contract?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p class=\"has-dark-blue-color has-text-color\"><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">You can contact your local HR team to request a copy of your contract.\u00a0\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"10\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"10\" class=\"dropdown-label\">When do I get paid?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">This differs per country, please refer to your local HR team.\u00a0<\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">For our posted workers, you will be paid around the 25th of each month (please be aware if this date falls on a weekend your salary will be processed the following Monday).<\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">If you start after the 10th of the month, your first salary could be the following month so please make allowances for this.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"11\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"11\" class=\"dropdown-label\">In the interview I was told a different salary, why?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Due to the needs of the business your role has been assigned and you should have been provided information of all salaries during your interview.\u00a0\u00a0<\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Please contact the Candidate Experience Team if you have any questions here: <a href=\"mailto:Candidates.tuimm@tui.com\" target=\"_blank\" rel=\"noreferrer noopener\">Candidates.tuimm@tui.com<\/a>\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"12\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"12\" class=\"dropdown-label\">When will my flight be booked (if required)?<\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">If you have already provided your 3 airport choices, we have requested your flight details. <\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">We will send these to you as soon as we have received your flight information but unfortunately we cannot provide an exact time frame.\u00a0 <\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">The flight will be booked once HR gives approval that all the documentation needed has been provided, signed, received &amp; processed by them.\u00a0\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"13\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"13\" class=\"dropdown-label\">What do I need to do to get the visa? <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Destinations that require you to apply for a visa will contact you to advise you of the procedure\/process for you to obtain the visa. <\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Any costs incurred in applying for the visa will be reimbursed on presentation of receipts (after arrival in destination)<\/mark>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"14\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"14\" class=\"dropdown-label\">How can I apply for the criminal record check?<\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p>You can find this in the email sent to you with the document attached on how to request your Criminal check.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"15\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"15\" class=\"dropdown-label\">What are my weekly working hours and shift patterns?<\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p>Weekly hours and shift patterns are dependent on the job role and destination. <\/p>\n\n\n\n<p>This will be confirmed by your line manager once in destination. Generally weekly hours are between 40-46 hours per week with 1-1.5 days off per week.<\/p>\n\n\n\n<p>Active working days include weekends and could include split shifts or evenings.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"16\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"16\" class=\"dropdown-label\">How many holidays do I have for the whole season, and what happens if I have some left if I am unable to take them?<\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Holiday days are accrued per month &amp; the amount accrued will depend on how long you work. <\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Where possible you will take any holiday entitlement accrued before you leave resort, however any days that you are unable to take due to operational reasons you will not lose, these will be paid in your final salary (all to be agreed by your Line Manager)<\/mark>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"17\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"17\" class=\"dropdown-label\">I have a holiday booked during the time I am employed? <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p>(Before the start of the season &amp; before signing the contract)<\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">If you have a holiday booked during the period that you will be employed\/in resort, you will need to advise when you are offered the position &amp; also when you are contacted by resort.\u00a0 <\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">You will need to advise dates you require for the holiday &amp; the days you are away will be deducted from your accrued holiday entitlement. You may be asked to provide proof of the holiday\/reason for leave.\u00a0<\/mark><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>(I would like holiday on specific dates but not booked)<\/p>\n\n\n\n<p>Holiday is requested through your line manager once in destination. Specific holiday dates requested are subject to business needs and not guaranteed.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"18\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"18\" class=\"dropdown-label\">How will I get my uniform?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">You will receive a link to our uniform website before the start of your season where you will be able to order your uniform. <\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">The uniform you can order will depend on your job role &amp; once you have ordered the uniform this will be sent to the destination where you are working and you will be given the uniform when you arrive at resort.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"19\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"19\" class=\"dropdown-label\">Where will I live? Do I need to share accommodation?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Staff members who have accommodation included in their contract will have their own room, but this could be a room either in a hotel or their own room in a shared apartment. <\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Certain facilities however will be shared such as bathrooms &amp; kitchens.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"20\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"20\" class=\"dropdown-label\">Will I get a car? How will I get to work?<\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p>Travel and car allowance vary depending on destination, location &amp; job role. A car is not guaranteed. <\/p>\n\n\n\n<p>Based on the needs of the role and location you will either be given a car, car share with colleagues, be given a bicycle, use public transport or walk.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"21\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"21\" class=\"dropdown-label\">Will the hotel where I will be working provide free meals?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">This will be covered once you get to your destination by your Line Manager, but this is not guaranteed.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"22\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"22\" class=\"dropdown-label\">Posted Workers &#8211; I want to add another extra bag of luggage, who should I contact?  <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Each staff member has the same luggage allowance 40KGS of hold luggage (generally 2 suitcases 20KG each). Please check the airline website for your hand luggage allowance.\u00a0\u00a0<\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Anyone who requires\/wants any more than this would have to book and pay for this themselves by contacting the airline directly (the company will not reimburse this).\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"23\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"23\" class=\"dropdown-label\">What happens if I am sick? <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">You will need to inform the destination that you are no longer able to fly\/start work on that date, and they shall try to find an alternative.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"24\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"24\" class=\"dropdown-label\">In which hotel will I work?   <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">If you are working as one of our reps, you will be advised when you arrive in resort which hotel\/s you will service.<\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">All our concept staff (childcare, entertainment, fitness\/sports) will have their hotels communicated with the destination placement. <\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"25\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"25\" class=\"dropdown-label\">What training will I receive? Will I be paid for the training?<\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p>(For service roles such as reps)<\/p>\n\n\n\n<p>At the start of season there will be group training provided in destination for all job roles (amount of training days varies depending on job role) these are working days and are paid as such. If you arrive after the start of season you will have training with your line manager in destination.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\">(for concept hotel roles such as entertainment, sports &amp; childcare)<\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">The invitation to all trainings (e-learning, virtual training, or face to face training) will be sent by the Hotels &amp; Resort Training Management Team as soon as you have accepted your placement, no earlier than January. You will have an individual and personalized training journey depending on your role and experience.\u00a0<br>Some personal investment (e.g. e-learnings) is required pre-season. If you are invited to the face-to-face training, you are obliged to follow the TUI rules during the training\/Training Guidelines &amp; Etiquette. You will need to purchase a private travel insurance for the duration of the training abroad. <\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">From November onwards you can find all information around the training on our <a href=\"https:\/\/development.tui-blue.com\/training\/\" target=\"_blank\" rel=\"noreferrer noopener\">webpage.<\/a><\/mark><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Any further questions, please raise to <a href=\"mailto:hotel.training@tui.com\" target=\"_blank\" rel=\"noreferrer noopener\">hotel.training@tui.com<\/a>\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"26\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"26\" class=\"dropdown-label\">Do I need insurance?<\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p>Posted contract employees will have health insurance cover provided by TUI covered by Allianz. You will receive details via email at the start of your season.<\/p>\n\n\n\n<p>UK residents are advised to also apply for a GHIC card (Global Health Insurance Card)<\/p>\n\n\n\n<p>Personal valuables \/ items \/ belongings are not covered by insurance, if you wish for these to be covered you will need to take out your own policy<\/p>\n\n\n\n<p>Local contracted employees are covered by their local authority health policy<\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"27\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"27\" class=\"dropdown-label\">Will I get commission? <\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">This is role specific. The average commissions were given to you in your interview, but this will also be covered once you get to your destination by your line manager. Any commissions will be paid a month in arrears into the staff members&#8217; salary.\u00a0<\/mark><\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-tcb-dropdown dropdown-container\"><input id=\"28\" class=\"dropdown-toggle\" type=\"checkbox\"\/><label for=\"28\" class=\"dropdown-label\">Do I receive any company discounts?<\/label><div class=\"dropdown-content\"><div class=\"content-inner\">\n<p><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\">There is a friends and family discount scheme for employees plus friends and family on TUI trips \/ excursions with a code. Discounts are also offered on holidays with a code generated by the employee within the TUI Intranet.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/pages\/392207"}],"collection":[{"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/comments?post=392207"}],"version-history":[{"count":0,"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/pages\/392207\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/media?parent=392207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}