{"id":392057,"date":"2023-07-14T12:23:46","date_gmt":"2023-07-14T12:23:46","guid":{"rendered":"https:\/\/careers.tuigroup.com\/?page_id=392057"},"modified":"2023-07-14T12:23:46","modified_gmt":"2023-07-14T12:23:46","slug":"sova-about-the-job-rep","status":"publish","type":"page","link":"https:\/\/demo-1.carlashub.com\/index.php\/sova-about-the-job-rep\/","title":{"rendered":"SOVA &#8211; About the Job Rep"},"content":{"rendered":"\n<div class=\"wp-block-tcb-hero-image hero-image-container full-width\"><svg><clipPath id=\"desktop-2560-hero-svg\" clipPathUnits=\"objectBoundingBox\"><path d=\"M0.031,0 L0.969,0 C0.986,0,1,0.024,1,0.053 L1,0.887 L1,0.887 C0.92,0.955,0.659,1,0.5,1 C0.341,1,0.08,0.955,0,0.887 L0,0.053 C0,0.024,0.014,0,0.031,0\"><\/path><\/clipPath><clipPath id=\"desktop-1920-hero-svg\" clipPathUnits=\"objectBoundingBox\"><path d=\"M80,0l1760,0c44.183,0,80,35.817,80,80l0,921.026l0,0c-153.475,76.391,-655.659,126.974,-960,126.974c-304.341,0,-806.525,-50.583,-960,-126.975l0,-921.025c0,-44.183,35.817,-80,80,-80z\"><\/path><\/clipPath><clipPath id=\"desktop-big-hero-svg\" clipPathUnits=\"objectBoundingBox\"><path d=\"M0.056,0 h0.889 c0.031,0,0.056,0.042,0.056,0.095 v0.793 C0.92,0.955,0.659,1,0.5,1 c-0.159,0,-0.42,-0.045,-0.5,-0.113 V0.095 c0,-0.052,0.025,-0.095,0.056,-0.095\"><\/path><\/clipPath><clipPath id=\"desktop-hero-svg\" clipPathUnits=\"objectBoundingBox\"><path d=\"M0.074,0 h0.854 c0.04,0,0.072,0.042,0.072,0.093 V0.887 C0.894,0.955,0.71,1,0.5,1 c-0.21,0,-0.394,-0.045,-0.5,-0.113 V0.095 c0,-0.052,0.033,-0.095,0.074,-0.095\"><\/path><\/clipPath><clipPath id=\"mobile-hero-svg\" clipPathUnits=\"objectBoundingBox\"><path d=\"M0.085,0 H0.915 C0.962,0,1,0.024,1,0.055 V0.949 C0.888,0.983,0.721,1,0.5,1 S0.112,0.983,0,0.949 V0.055 C0,0.024,0.038,0,0.085,0\"><\/path><\/clipPath><\/svg><div class=\"image-1920-470 hero-img\" aria-label=\"\" style=\"background-image: url(https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2019\/11\/Placeholder-Meet-Rep-1.jpg)\" data-image=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2019\/11\/Placeholder-Meet-Rep-1.jpg\"><\/div><div class=\"image-1920-470 hero-mobile-image\" aria-label=\"\" style=\"background-image: url(https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2019\/11\/Placeholder-Meet-Rep-1.jpg)\" data-mobileimage=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2019\/11\/Placeholder-Meet-Rep-1.jpg\"><\/div><div class=\"hero-overlay-wrapper\"><a class=\"no-pointer\" target=\"_self\" rel=\"noopener noreferrer\"><div class=\"hero-overlay\"><h1 class=\"hero-image-headline hero-text\" style=\"color:#fff\"><\/h1><span class=\"hero-image-text hero-text\" style=\"color:#fff\">About the Job<\/span><\/div><\/a><\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-shifted-image-text columns-50-50\" style=\"background-color:#fff;margin:0 -5% 0 0\"><a class=\"image-16-9 force-second-col no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2021\/01\/Reps-Guides-and-Airport-Reps-scaled.jpg\" alt=\"Reps Guides and Airport Reps\"\/><\/a><div class=\"centered-text fixed-padding-mobile\" style=\"padding:5%\">\n<h2 class=\"wp-block-heading has-dark-blue-color has-text-color\" id=\"h-about-the-job-as-one-of-our-reps\">About the job as one of our Reps<\/h2>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\">In the videos, you\u2019ve already heard from our Destination Teams about the type of things you\u2019ll be doing on a day-to-day basis.<\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\">In this section you\u2019ll be able to find more information about the job to give you an even better understanding of what to expect when working for TUI in one of our exciting Rep Roles.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-image-text columns-50-50\" style=\"background-color:#fff;padding:5%\"><a class=\"image-16-9  no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2022\/12\/TB_BahariZanzibar_ZNZ_AC127815224_BLUE_Guide_0081-scaled.jpg\" alt=\"\"\/><\/a><div class=\"centered-text\">\n<h2 class=\"wp-block-heading has-dark-blue-color has-text-color\" id=\"h-tui-hotel-rep-amp-blue-guide\">TUI HOTEL REP &amp; BLUE GUIDE<\/h2>\n\n\n\n<ul class=\"has-dark-blue-color has-text-color\">\n<li>You will be meeting, coordinating, advising, selling, and fixing more complex problems for our international guests.&nbsp;<\/li>\n\n\n\n<li>You will be assisting any traditional guests with our products &amp; services, using both face-to-face and digital service &amp; sales tools available.&nbsp;<\/li>\n\n\n\n<li>It all starts with you uncovering guests holiday needs and matching them with the right service solution and sales opportunities.&nbsp;<\/li>\n\n\n\n<li>You will be able to monitor and celebrate your success with regular sales target updates and guest feedback results for service provided in your hotels and how well you have \u2018solved on the spot\u2019.&nbsp;&nbsp;<\/li>\n\n\n\n<li>Download the full job description <strong><a href=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/10\/TUI-MM-S24-TUI-Hotel-Rep_SOVA.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">here<\/a><\/strong>.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-image-text columns-50-50\" style=\"background-color:#fff;padding:5%\"><a href=\"\" class=\"image-16-9 force-second-col no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2019\/11\/Placeholder-Meet-Airport-Rep-1.jpg\" alt=\"\"\/><\/a><div class=\"centered-text\">\n<h2 class=\"wp-block-heading has-dark-blue-color has-text-color\" id=\"h-tui-airport-rep\">TUI AIRPORT REP<\/h2>\n\n\n\n<ul class=\"has-dark-blue-color has-text-color\">\n<li>You will be supporting in and around the airport to co-ordinate the daily operation.&nbsp;<\/li>\n\n\n\n<li>You aim is to do everything possible to fully resolve all enquiries during your first and last contact with our guests.&nbsp;<\/li>\n\n\n\n<li>It all starts with you uncovering guests needs and helping them through the airport as smooth as possible.&nbsp;&nbsp;<\/li>\n\n\n\n<li>You will be able to monitor and celebrate your success with regular target updates and guest feedback results for service provided at your airport and how well you have \u2018solved on the spot\u2019.&nbsp;&nbsp;<\/li>\n\n\n\n<li>Download the full job description <strong><a href=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/10\/TUI-MM-S24-TUI-Hotel-Rep_SOVA.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">here<\/a><\/strong>.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-image-text columns-50-50\" style=\"background-color:#fff;padding:5%\"><a class=\"image-16-9  no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2021\/11\/@hamza.s.man-shared-with-us-in-message-.jpeg\" alt=\"\"\/><\/a><div class=\"centered-text\">\n<h2 class=\"wp-block-heading has-dark-blue-color has-text-color\" id=\"h-tui-service-support-rep\">TUI SERVICE SUPPORT REP<\/h2>\n\n\n\n<ul class=\"has-dark-blue-color has-text-color\">\n<li>You will pro-actively inform and communicate with guests in a digital way.&nbsp;<\/li>\n\n\n\n<li>You will be supporting our international guests in more complex, sensitive, or emergency situations that need that extra special attention.&nbsp;<\/li>\n\n\n\n<li>It all starts with you uncovering guests holiday needs and matching them with the right service solution.&nbsp;<\/li>\n\n\n\n<li>You will be able to monitor and celebrate your success with regular target updates and guest feedback results for service provided in your hotels and how well you have \u2018solved on the spot\u2019.&nbsp;&nbsp;<\/li>\n\n\n\n<li>Download the full job description <strong><a href=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/10\/TUI-MM-S24-TUI-Hotel-Rep_SOVA.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">here<\/a><\/strong>. <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-image-text columns-50-50\" style=\"background-color:#fff;padding:5%\"><a class=\"image-16-9 force-second-col no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2021\/01\/Latest-News.jpeg\" alt=\"Latest news\"\/><\/a><div class=\"centered-text\">\n<h2 class=\"wp-block-heading has-dark-blue-color has-text-color\" id=\"h-tui-experiences-expert\">TUI EXPERIENCES EXPERT<\/h2>\n\n\n\n<ul class=\"has-dark-blue-color has-text-color\">\n<li>You will significantly drive Revenue &amp; Margin through 1:1 sales, welcome meetings &amp; personalised recommendations on TUI Experiences.&nbsp;<\/li>\n\n\n\n<li>You will help maximise sales opportunities by uncovering guests needs and matching them with TUI\u2019s Experiences, using your expert destination and product knowledge.&nbsp;&nbsp;<\/li>\n\n\n\n<li>You will also be responsible for meeting your Sales objectives and tracking your performance using our Digital tools &amp; platforms.&nbsp;<\/li>\n\n\n\n<li>You will support our customers by answering questions, helping them use our App and website for experiences booking and service-related needs.&nbsp;<\/li>\n\n\n\n<li>Download the full job description <strong><a href=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/10\/TUI-MM-S24-TUI-Hotel-Rep_SOVA.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">here<\/a><\/strong>.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:1%;background-color:#fff;border:0px solid #fff;margin-top:1%;margin-bottom:1%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-shifted-image-text columns-50-50\" style=\"background-color:#fff;margin:0 0 0 -5%\"><a class=\"image-16-9  no-pointer\"><img src=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/03\/MicrosoftTeams-image-2-1-scaled.jpg\" alt=\"Gruppe von TUI Kollegen in ihrer Uniform, die sich freuen Kundin einer Urlaubsdestination feiern\"\/><\/a><div class=\"centered-text fixed-padding-mobile\" style=\"padding:5%\">\n<h2 class=\"wp-block-heading has-dark-blue-color has-text-color\" id=\"h-terms-and-conditions-contracts\">Terms and Conditions \/ Contracts<\/h2>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\">You can also find some useful information around the types of contracts we offer and general Terms and Conditions <strong><a href=\"https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/Download-Terms-and-Conditions-Reps.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">here<\/a><\/strong> <\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color\">We encourage you to download these documents for your own convenience as they will be useful to prepare you for your upcoming recruitment journey.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"width:100%;padding:2%;background-color:#fff;border:0px solid #fff;margin-top:2%;margin-bottom:2%\" class=\"wp-block-tcb-separator\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-entrypoint-container entrypoints-container\"><\/div>\n\n\n\n<div class=\"wp-block-tcb-iframe-video iframe-video-poster\" style=\"background-color:#fff;padding:5%\"><div class=\"video-wrapper video-wrapper169 js-video-wrapper\"><iframe class=\"video-block\" src=\"\" frameborder=\"0\" allowtransparency=\"true\" allowfullscreen data-src=\"https:\/\/www.youtube.com\/embed\/TYd6P-ON90k?autoplay=false&amp;loop=false&amp;mute=false&amp;controls=true&amp;playlist=TYd6P-ON90k&amp;rel=0&amp;modestbranding=1\"><\/iframe><button class=\"video-poster js-video-poster\" style=\"background-image:url(https:\/\/careers.tuigroup.com\/wp-content\/uploads\/2023\/09\/IMG_0146-e1695990854902.jpg)\"><\/button><\/div><p class=\"video-caption\" style=\"color:#000\"><\/p><\/div>\n\n\n\n<div style=\"width:100%;padding:2%;background-color:#fff;border:0px solid #fff;margin-top:2%;margin-bottom:2%\" class=\"wp-block-tcb-separator\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/pages\/392057"}],"collection":[{"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/comments?post=392057"}],"version-history":[{"count":0,"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/pages\/392057\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo-1.carlashub.com\/index.php\/wp-json\/wp\/v2\/media?parent=392057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}